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RBR 750 dropping internet after lease expires, every 2-ish hours
I have an RBR750 (and two satellites that are currently disconnected to help with diagnostics) on xfinity. Prior to this event, everything had been working fine with no drops for about a year. We r...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Service Is Xfinity
Router model: RBR750
Firmware: V4.6.5.14_2.0.54
Modem: Arris Surfboard: SB8200 (personally owned, not provided by ISP. But registered and functioning)
Does the RBR show a front PINK led when this happens?
Has a factory reset and setup from scratch been performed since last update?
What is the CAT# LAN cable between the modem and RBR? CAT6 is recommended.
The RBR does not show a pink light. On the home status page, internet says waiting. I just did a full factory reset and setup from scratch. It was connected with a 5E, but I made a new Cat 6.
Other updates:
I was able to get my Linksys 1900 ACS router to work just fine, accept renewals etc. No major changes, just started working.
The Orbi still loses internet connectivity at the end of the lease, or whenever I try to renew. I can now use release/renew (on connection status) to get internet to work without power cycling the modem.