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Forum Discussion
RBR 750 will not connect to Cable Router after a power fail, requires RBR750 to be power sequenced.
After a power outage the RBR750 will not connect to a ARRIS cable router. The RBR750 needs to be power cycled (disconnect power then connect power), which corrects the problem. The Orbi is installed ...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
RJM_5 wrote:
After a power outage the RBR750 will not connect to a ARRIS cable router. The RBR750 needs to be power cycled (disconnect power then connect power), which corrects the problem. The Orbi is installed in a remote location and be able to recover
from the power outage without the manual power cycle.
Data you requested-
Cable Router:
ARRIS(Motorola)
Model SBG6580-G228
Software version SBG6580-6.5.0-GA-NOSH
WIFI Router:
Netgear(Orbi)
Model RBR750
Firmware version V4.6.3.7_2.0.49
Orbi Sat_1
Model RBR750
Firmware version V4.6.3.7_2.0.49
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop