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Forum Discussion
gerardw
Sep 04, 2021Initiate
RBR 850 device connectivity
I briefly tried another router, but was unhappy and went back to my Orbi RBR 850. Some devices (Sonos sound system and security camera system) no longer connect to my Orbi router. They don't show up...
FURRYe38
Sep 30, 2021Guru - Experienced User
Any progress on this?
gerardw wrote:
I briefly tried another router, but was unhappy and went back to my Orbi RBR 850.
Some devices (Sonos sound system and security camera system) no longer connect to my Orbi router. They don't show up on the list of devices appearing on the iOS app. The other 12 devices work fine. Any suggestions would be appreciated
- gerardwOct 01, 2021Initiate
Thanks for asking. The answer is yes and no. I had a technician come and look at the camera system and he was able to connect it to the wifi. The sonos network magically reappeared in the list of devices, then disappeared again after a few days. I am now using a wired ethernet connection between sonos and orbi and that at least seems to work.
- FURRYe38Oct 01, 2021Guru - Experienced User
Sonos has there own wifi so this could be one issue. I believe historically users should use ethernet connection with Sonos.
Also check out CTS Under Advanced Tab/Advanced Settings/Wireless Settings and set to 2347 if you seem to have other wifi issues.
- EagleLandedOct 01, 2021Star
Everything is totally unreliable at the moment with RBK850 after the forced FW update (not tested by NG and fully of critical issues. Writing this comment I get constantly kicked off the Wifi. Data in the IOS app is not thrustworty either, and directly false. My wireless iphone and iPad shows as cabled. You cannot thrust was FW version you in reality are on and so forth. So no wonder that you are experincing these connectivity problems. No responses at all official from Netgear - of course. Incompetent product management. Probaly Agile development - where they forget QA. Look around in the community - it is a mess