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Forum Discussion
Chuck_M
Dec 06, 2019Mentor
RBR 850 Firmware V3.2.8.5_1.2.3
This afternoon I noticed a new version of firmware had been installed on my RBR850 as well as the RBS850. I was on the road when I had ran the Orbi app and noticed the router was "red" although I...
FURRYe38
Dec 09, 2019Guru - Experienced User
So what proper configuration is the modem in? Would need to know this? I presume it's in router mode and your using IP-Pass-thru or DMZ? Kind of helps us to know what the modem mode is before we can continue. Just because it worked on other routers doesn't mean others will. We do want it to work of course. Just verifing the mode here is all. Having a router in front of the RBR can cause these kinds of problems.
If anything you might contact one of the forum moderators to see if you can gain access to the updated FW files.
Be sure to try the update via the RBRs web page. Don't use the Orbi app.
dan_ro_ga wrote:Thanks, but the ATT modem is configured properly, and has worked for years with the previous NG routers. This is an Orbi issue alone, and it might be a hardware issuet, or a firmware issue, but since they don't seem to want to release the v3.2.8.5 version, I'm guessing there were other issues with it as well since its been nearly a week since support told me about the new release, but didn't share a link to get it. frustrating...
dan_ro_ga
Dec 09, 2019Tutor
its in the DMZ+ mode where all traffic is forwarded through the ATT into the Orbi. And you can see it in the Orbi since the external IP is passed through and shows on the orbi screens.
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- FURRYe38Dec 09, 2019Guru - Experienced User
Yes that should work for you. Just making sure.
I would make contact with one of the forum moderators and see if they can get you the FW files.
dan_ro_ga wrote:its in the DMZ+ mode where all traffic is forwarded through the ATT into the Orbi. And you can see it in the Orbi since the external IP is passed through and shows on the orbi screens.
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