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Forum Discussion
Chuck_M
Dec 06, 2019Mentor
RBR 850 Firmware V3.2.8.5_1.2.3
This afternoon I noticed a new version of firmware had been installed on my RBR850 as well as the RBS850. I was on the road when I had ran the Orbi app and noticed the router was "red" although I...
jodax
Dec 10, 2019Apprentice
FURRYe38 wrote:Factory resets maybe needed and are a important troubleshooting step. Last resort of course for those who have exhausted all troubleshooting steps.
Yes as a last resort, but it does get frustrating if you have to do it every time a new firmware comes out. Which has been the case for a lot of folks here for the past 4 or 5 firmware updates (not including the hotfixes).
But like I said, I'm still hopefull that Netgear will improve again. I'm sure as more products gets released, the engineers get a lot more on their plates. It's understandable, sometimes success comes with a different set of problems.
dan_ro_ga
Dec 11, 2019Tutor
No fixes in this FW release. It might help somebody with something, but it doesn't fix the issues I've identified.I'll give it a few more days, and if there is no fix, it goes back to bestbuy for a replacement or a full refund.
And yes, factory reset might be needed in working through firmware updates, but it is a pain, and so far, makes no difference. New products do create new issues, but the beta testing should have been handled a long time before this product went to market. And if they are re-introducing old problems (buffering) with firmware updates, then they have a major development issue. I don't have much hope for this product at this point, and considering the number of people reporting issues, and the comments I've read, I wouldn't be buying Netgear stock, or products
- FURRYe38Dec 12, 2019Guru - Experienced User
Need to narrow this down to see if this is a Orbi issue or a ISP modem issue first and determine where the problem is actually.