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Forum Discussion

tunaldo's avatar
tunaldo
Aspirant
Dec 11, 2024

RBR 850 internet drop everyday. PLS HELP

Hi guys   hope someone can help please since I'm not super tech-savvy. I’ve been using NBN with More provider and just got myself an RBR850 along with a satellite. It’s been working fine for about ...
plemans's avatar
plemans
Guru - Experienced User
Dec 11, 2024

What modem/gateway do you have from nbn?

  • tunaldo's avatar
    tunaldo
    Aspirant
    Dec 11, 2024

    Thanks for your reply plemans I'm using NBN box ARRIS - model CM8200B P2

     

    • plemans's avatar
      plemans
      Guru - Experienced User
      Dec 13, 2024

      you should be able to log into the modem and get a screensnip of the cable connections page and event logs

      • tunaldo's avatar
        tunaldo
        Aspirant
        Dec 14, 2024

        Thanks plemans 

         

        Is there anything I should look at the screensnip?

         

        One thing I notice was that whenever I take the camera ethernet cable out of the modem, the internet back on service