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tunaldo's avatar
tunaldo
Aspirant
Dec 11, 2024

RBR 850 internet drop everyday. PLS HELP

Hi guys   hope someone can help please since I'm not super tech-savvy. I’ve been using NBN with More provider and just got myself an RBR850 along with a satellite. It’s been working fine for about ...
tunaldo's avatar
tunaldo
Aspirant
Dec 14, 2024

Thanks plemans 

 

Is there anything I should look at the screensnip?

 

One thing I notice was that whenever I take the camera ethernet cable out of the modem, the internet back on service

plemans's avatar
plemans
Guru - Experienced User
Dec 14, 2024
tunaldo wrote:

Thanks plemans 

 

Is there anything I should look at the screensnip?

 

One thing I notice was that whenever I take the camera ethernet cable out of the modem, the internet back on service

that right there is the clue. the modem you have might have 2x ethernet ports, but the vast majority of ISP's only assign a single public ip address. Meaning that while it has 2x ethernet ports, only 1 device can be connected. If the camera is connected and gets that public ip address from your ISP, the router doesn't get one and isn't connected online. So make sure its only the router connected to the modem.