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RBR 850 satellite intermittently drops internet
Product: Orbi RBR850 w/ 1 Satellite bought packaged together from Best Buy The satellite intermittently loses internet access or connection to the router once or twice a day. Thew connection func...
I'm assuming you meant RBS850 Satellite?
Is the satellite wired or wireless? If wired, chech the network cable.
I wireless, what is the distance between the satellite and RBR850 router?
Also check the power supply to make sure it is not faulty.
And lastly it could be a defective satellite.
I'm assuming you meant RBS850 Satellite?
Yep, it is the RBS850 satellite.
Is the satellite wired or wireless? If wired, chech the network cable.
Wireless.
I wireless, what is the distance between the satellite and RBR850 router?
Just over 30ft. We had it further before and the drops were very frequent. At its current location, it went about a month with no hiccups whatsoever. And it still has strong connection all day until the random 5-10min where it disconnects/restarts, once or twice a day.
Also check the power supply to make sure it is not faulty.
Opened a support ticket today and the rep mentioned this so I will get a new a/c adapter and plug it into the wall versus the surge protected strip it is on right now.
And lastly it could be a defective satellite.
Have an open hardware ticket. Just sucks that the hardware is new from May, at least the warranty applies.
It could be power drops, surges, spikes, brownouts, depending on where you live. It's been terrible, where I'm at in Tampa Bay, with daily brownouts, due to storms and hot weather.
I could totally agree with your idea, except the router itself stays connected and provides reliable wifi all day. But tech support did mention the possibility of unstable current in that particular wall socket or a bad a/c adapter so I am looking to move it a bit.
It could be power drops, surges, spikes, brownouts, depending on where you live. It's been terrible, where I'm at in Tampa Bay, with daily brownouts, due to storms and hot weather.
Orbi RBK53 System/RBR50/RBS50/RBS50. + Orbi Voice RBS40V
There's always a logical answer, if you have all the facts!