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Forum Discussion
Sloanstar
Sep 01, 2021Guide
RBR-850 v4.6.3.9 - Change in behavior.
RBR-850 / AX6000 Noticed an issue a few weeks ago attempting to SSH to a device that is located over a VPN tunnel. This had been working previously and it wasn't a big deal because the site had a...
Sloanstar
Sep 01, 2021Guide
No.
There's about 30 static routes and 20 different port mappings.
I guess I can factory reset it, and restore it from backed up settings, 'cause i'm not re-entering all that again.
I appreciate the input and when i want to drop connectivity for my 40+ devices I'll give it a go, but honestly I'm not sure how in 2021 that can be an acceptable troubleshooting step. If it was 2004 and a wrt54g.... ok maybe.
Semi-related, is there a way to prevent the RBR-850 from auto-upgrading?
FURRYe38
Sep 01, 2021Guru - Experienced User
Blocking the update services from a upstream router or firewall device.
Factory resets are still a valid troubleshooting option, even in 2021...
Also powering OFF the system for 1 minute then back ON as well.
- SloanstarSep 02, 2021Guide
Yeah, power cycle I get and it is FAR less disruptive. (Has been done ~27 times w/ no change)
Imagine having to wipe your HDD every time you took an apt upgrade / windows update. Wouldn't really be a viable product at that point.
I could blackhole the DNS request easily enough w/ pihole. Anyone know what it is?
- FURRYe38Sep 02, 2021Guru - Experienced User
Router and HDD are different.
http.fw.updates1.netgear.com
updates1.netgear.com
- SloanstarSep 02, 2021Guide
Thanks - I'll get those blackholed.
<soapbox>
While I don't want to turn this into a phiosophical debate about the customer experience, and I do get that they are different pieces of hardware. The router is purpose built and specifically designed to do basically one thing with no additional software installs allowed by customers, endpoints being far more complex only serves to further my point. When a purpose built device takes a software upgrade there are far less complexities engineers need to account for in the process. If something as simple as reading the configuration from nvram and refactoring for any additional features that may have been added/removed/etc can't be done on a closed / fixed system after over 20+ years of experience maybe it's time to examine the way it is being done and overhaul it, 'cause it ain't workin' baby.
</soapbox>
To the task at hand,
I backed up my settings, reset to factory defaults, restored the settings and the same issue still exists.