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Forum Discussion
rbr 850
I have a ORBI RBR850 with three satellites. I log in to the router and It shows that I am getting internet connection and plenty of speed (2.4G). When I log in to the app it shows no internet conne...
Some additional troubleshooting may be helpful.
Is it obvious that the system does have an internet connection, in the sense that a number of devices are connected to the system and are performing normally (web surfing, streaming video, reading/sending email, doing what they normally do)?
If this is the case, that points to a problem with the device running the Orbi 'app'. Perhaps it is not connected to the internet, either through WiFi or the cellular network. (Hint: has Anywhere Access been enabled on the Orbi app on this device?)
Is it always the same devices that appear to have network issues? If there a distinct pattern to the problems? Do they seem to be related to one of the satellites?
No I am getting internet and the ip address says it has internet. I think I am going to do a factory reset and see if that works. Such a pain. I am also getting significant disconnecting by devices. Thank you for your help