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Forum Discussion
RBR350 — Orbi AX1800 loosing wifi connection
I am having trouble with the Wi-Fi system at home. Especially the satellites. The equipment I´ve got is a Orbi RBR350 router and two satellites (RBS350). The satellites are connected with the rou...
Hello birkitre,
Welcome to the NETGEAR Community!
I understand that you are having interim network disconnects with your Orbi mesh system. I noticed in the post above you stated that the devices are connecting and dropping from your network. This can be due to having too many wireless signals in one area. To test this please disconnect one of the satellites from your network and then check for network stability. If there is no change, ensure that UPnp is enabled on your RBR350.
To enable UPnP to navigate to your Orbi admin page then Select ADVANCED > Advanced Setup > UPnP > Check " Turn UPnP on" > APPLY.
Please visit the link below for the optimal satellite and router configuration for your home:
Where should I place my Orbi satellite? | Answer | NETGEAR Support
Best,
Kevin
Community Team