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Forum Discussion
avinashadvani
Feb 15, 2022Aspirant
RBR350 - how to recover admin password without having to do factory reset
somehow my security questions seem to be wrong, though i dont remember even doing this steps when i setup the router long back. how do i reset the system admin password now that I dont know my se...
- Feb 15, 2022
Ok, that would be the cause. Set up the RBR using a PC and web browser and walk thru the setup wizard. This will have you input security questions. Write them down for safe keeping if needed later on. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
FURRYe38
Feb 15, 2022Guru
So that process doesn't work?
I've seen soem where instead of showing the current PW, it has you enter in a new PW.
avinashadvani
Feb 15, 2022Aspirant
it doesnt work, as it says my security answers dont match and thats it webpage goes out
- FURRYe38Feb 15, 2022Guru
Was the router setup initially with a PC and web browser as walked thru the setup wizard? You might try a full reset on the RBR and walk thru the setup wizard with a wired PC and web browser. This time be sure to write down all important information for safe keeping.
- avinashadvaniFeb 15, 2022Aspirant
was setup with the orbi app which seemed to be the simplest way to set it up hence i dont recall ever setting any admin or security questions
- FURRYe38Feb 15, 2022Guru
Ok, that would be the cause. Set up the RBR using a PC and web browser and walk thru the setup wizard. This will have you input security questions. Write them down for safe keeping if needed later on. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System