NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBR350 - how to recover admin password without having to do factory reset
somehow my security questions seem to be wrong, though i dont remember even doing this steps when i setup the router long back. how do i reset the system admin password now that I dont know my se...
Ok, that would be the cause. Set up the RBR using a PC and web browser and walk thru the setup wizard. This will have you input security questions. Write them down for safe keeping if needed later on. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
was setup with the orbi app which seemed to be the simplest way to set it up hence i dont recall ever setting any admin or security questions
Ok, that would be the cause. Set up the RBR using a PC and web browser and walk thru the setup wizard. This will have you input security questions. Write them down for safe keeping if needed later on. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
sorry one more question, I dont see any guide on setting up with PC, even the netgear support site gives installation instructions by download orbi app
https://kb.netgear.com/31017/How-do-I-set-up-my-Orbi-WiFi-System?language=en_US
quite a hassle even doing the above took long :) is there another source with directions how to use a PC to set it up without the orbi app.
thanks in advance
Page 18 of the User Manual:
https://www.downloads.netgear.com/files/GDC/RBK352/RBK352_RBK353_UM_EN.pdf
