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2120's avatar
2120
Follower
Nov 12, 2022

RBR350 keeps dropping out after V4.4.1.29_3.10.80 update

My Router keeps dropping out (mostly wifi, but sometimes on cable) following an V4.4.1.29_3.10.80 update. The update was very slow and ultimately I had to do a hard restart of the router. I have tried using the reset button, things seem to work for an hour or two and then it al drops out. The system has been running for about 9 months perfectly until this update. When wifi drops out is it very hard to connect tot eh router using the orbilogin web address, but even whilst in there nothing seems to be an issue.

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 12, 2022

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update?


    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡


    Any Wifi Neighbors near by? If so, how many?

     

    Try disabling the following and see:
    Armor, Circle, Traffic Meter.