NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rk_gearorbi
Jan 24, 2025Aspirant
RBR350 not a real mesh?
I have a RBK353, 1 root and 2 satellite. my previous mesh the satellites could also connect to each other and in this one the satellites can only connect to the root. this seems like a poor design fo...
- Jan 31, 2025
Hello rk_gearorbi ,
Welcome to the NETGEAR Community!
I understand that your satellite does not connect to your Orbi router. This issue can be caused by having a different firmware installed on your router. The current firmware for your RBS350 is version 7.2.6.31.
Please update your satellite to this firmware to resolve this issue!
Navigate to the link below for the download file for your RBS350:
https://kb.netgear.com/000066438/RBK653-Firmware-Version-7-2-6-31
Navigate to the link below for step-by-step instructions on how to manually update the firmware on your RBS350:
Best,
Kevin
Community Team
CrimpOn
Jan 24, 2025Guru - Experienced User
As far as I am aware, all Orbi WiFi systems support "Daisy Chain" where a satellite can connect to another satellite.
Netgear has an knowledge base article showing their recommendation for the maximum number of satellites in a Daisy Chain:
https://kb.netgear.com/000062035/How-many-satellites-can-you-add-to-an-Orbi-WiFi-System
Notice that the article says nothing about the 350 product (WiFi6)
The original Orbi models (WiFi5) allowed the user to enable/disable the Daisy Chain feature. When the AX (WiFi6) models were introduced, that feature was removed. Daisy Chain is simply "on" and cannot be disabled.
What leads you to believe that this 350 system cannot Daisy Chain the two satellites?
- rk_gearorbiJan 24, 2025Aspirant
Irrespective of where I place the 2nd satellite it either connects back to the root or just stays offline ... see current snapshot where I placed it where it's a wifi black spot for the root but surely reached by the satellite (store room).
- CrimpOnJan 24, 2025Guru - Experienced User
Thanks for posting that screen shot. What happens when the satellite is placed on the opposite side from the router, but not so far away?
What is the approximate distance between these units?
- rk_gearorbiJan 24, 2025Aspirant
Same. Connects to root always. And now shows not connected as root does not reach that spot. This daisy chaining does not seem to be working at all. the AP 'master room' is surely in the 5ghz coverage range of 'store room'. but it looks to be looking for the root to connect.