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Solved
RBR350 not a real mesh?
I have a RBK353, 1 root and 2 satellite. my previous mesh the satellites could also connect to each other and in this one the satellites can only connect to the root. this seems like a poor design fo...
Hello rk_gearorbi ,
Welcome to the NETGEAR Community!
I understand that your satellite does not connect to your Orbi router. This issue can be caused by having a different firmware installed on your router. The current firmware for your RBS350 is version 7.2.6.31.
Please update your satellite to this firmware to resolve this issue!
Navigate to the link below for the download file for your RBS350:
https://kb.netgear.com/000066438/RBK653-Firmware-Version-7-2-6-31
Navigate to the link below for step-by-step instructions on how to manually update the firmware on your RBS350:
Best,
Kevin
Community Team
I have an Orbi Satellite RBS350. I have done a reset on it. The satellite does not connect to the network it was part of. Now the ring light remains at Magenta Solid. I do not know what to do. It does not show up in the admin page. So I cannot manually upgrade the firmware as well. Any ideas what to do? It seems the satellite just does not find a way to connect to the router and does not get an IP address.
Hello rk_gearorbi ,
Welcome to the NETGEAR Community!
I understand that your satellite does not connect to your Orbi router. This issue can be caused by having a different firmware installed on your router. The current firmware for your RBS350 is version 7.2.6.31.
Please update your satellite to this firmware to resolve this issue!
Navigate to the link below for the download file for your RBS350:
https://kb.netgear.com/000066438/RBK653-Firmware-Version-7-2-6-31
Navigate to the link below for step-by-step instructions on how to manually update the firmware on your RBS350:
Best,
Kevin
Community Team