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Forum Discussion
Adriangsmith
Jun 30, 2024Tutor
RBR350 not connecting to internet
Hi, I have an RBR350 with two satelites. All has been working well, connected to the internet via a Huawei B818-263 fixed wireless modem on an Optus (australia) connection. With no apparent change f...
- Jul 02, 2024
it turns out, it was related to a change at the ISP level. we have changed to another account and everything works fine again ... thanks for the advice - all resolved
michaelkenward
Jun 30, 2024Guru - Experienced User
Adriangsmith wrote:
Hi, I have an RBR350 with two satelites. All has been working well, connected to the internet via a Huawei B818-263 fixed wireless modem on an Optus (australia) connection.
That Huawei looks like a modem/router with its own wifi. If so, you are piling router on router.
Two routers on your network can cause headaches. For example, you can end up with local problems with addresses on your network. Among other things, the other router can misdirect traffic to addresses that the Netgear router usually handles, such as routerlogin.net or the usual default IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point (AP) with a wired connection to the main router. Netgear advises this, as does just about every site you will visit.
How do I configure my Orbi router to act as an access point? - NETGEAR Support
But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
- AdriangsmithJun 30, 2024Tutor
Thanks for that - strange that it worked for a while and now doesn't.
I've added the orbi mesh to extend the range.
I'll go down that route and report back if it fixes it.
- AdriangsmithJul 02, 2024Tutor
it turns out, it was related to a change at the ISP level. we have changed to another account and everything works fine again ... thanks for the advice - all resolved
- FURRYe38Jul 02, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡