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Forum Discussion
RBR350 Performance Woes
Hi there I had an ORBI RBK50 with two satellites that were ethernet backhauled. Absolutely loved it until it bricked itself one day. I ran down to the store and bought an AX1800 RBR350. I run in r...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Be sure you don't have the older RBS50s connected.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
What channel configurations are currently set on the router?
https://kb.netgear.com/23783/How-do-I-change-the-wireless-channel-on-my-NETGEAR-router
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Ya, the 5Ghz channel can't be changed on the 350 series.
The 350 series was NGs low budget entry for the Orbi system. I'd recommend a 750 series to be honest.
house is 3300 square feet.
two Satellites but both ethernet backhauled.
Service Provider: Aussie Broadband (Fibre to the premise)
They are in exactly the same locations (router included) as the old setup. Old setup has been removed.
I have 27 devices connected. most notably
- 2 Arlo Cameras recording to cloud
- multiple Apple Home enabled devices (pool controllers, 3 garage door controllers)
- 4X phones, 6xmacbooks, 6xkindles 1xps5 1xdell laptop, 6x google pods, dishwasher and washing machine connected to wifi too..
The issue I have is everything is in the same spot and the same devices are all connected. I had thought that buying such a newer model of orbi would mean an improvement in performance and capability but it appears that I have less bandwidth and capability which is why the dropouts. There is quite a bit in these forums about this model and dropouts on the wifi too...
hope that all makes sense