NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBR50 drops internet on 5 GHz only requiring reboot
My Orbi RBR50 (firmware V2.7.2.104) has been acting strange since the firmware update. I noticed that the WiFi connection is strong for both 2.4 and 5 GHz but internet only works for the 2.4 GHz con...
Has a factory reset and setup from scratch been performed since last FW update?
Also what is your NTP settings configured for? What time zone are you located in?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?