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Forum Discussion
jwf2
Nov 22, 2021Follower
RBR750 – can’t connect can't connect to primary network, only to guest
All of a sudden my Orbi (NETGEAR AX4200 Orbi WiFi 6 High-Performance Whole Home Mesh(RBR750) wouldn't connect to the primary network. It will connect to the guest network only. Please help and I h...
FURRYe38
Nov 23, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What devices are you trying to connect to the Orbi system?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡