NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CCADNG
Jan 29, 2022Aspirant
RBR750 - Power cycling issues
Hi All, I have lost wifi connectivity whenever the device is powercycled, initially i didnt know what to do to get back wifi so i had to factory reset multiple times, after a support case troubl...
CrimpOn
Jan 29, 2022Guru - Experienced User
CCADNG wrote:
I have lost wifi connectivity whenever the device is powercycled,
There is a technical difference between losing WiFi connectivity and losing access to the internet. When this happens
- Devices are unable to connect to the Orbi WiFi?... or
- They connect to the Orbi WiFi, but cannot access the internet?
(for example, a device could open the web page http://orbilogin.net (or perhaps http://192.168.1.1)
By MAC spoofing, which option did Netgear have you use on the Internet setup page for "Router MAC Address"?
Where did you get the MAC address to enter?
Is there a reason the Orbi is powercycled often? (Mine can go six months without a reboot.)
Did Netgear support "close" this case? (None of us on the forum have equipment purchased recently enough to qualify for that 90 day support window and are jealous of those of you who can contact support)
CCADNG
Jan 31, 2022Aspirant
Thanks for the reply CrimpOn , my devices are connected to OrbiWifi but no Internet, we moved to new home and i am trying to install some IOT devices and have to switch the power off/on multiple times, also the placement changes to accomodate where it belongs.
I am shocked to see it doesnt connect back seamlessly.