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Forum Discussion
RBR750 - Power cycling issues
Hi All, I have lost wifi connectivity whenever the device is powercycled, initially i didnt know what to do to get back wifi so i had to factory reset multiple times, after a support case troubl...
What do you mean by powercycling? Are you turning OFF the RBR then back ON, or is the RBR rebooting on it's own?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
You might reivew this:
CCADNG wrote:
Hi All,
I have lost wifi connectivity whenever the device is powercycled, initially i didnt know what to do to get back wifi so i had to factory reset multiple times, after a support case troubleshooting which asked me to do MAC spoofing worked as turn around and was determined as a hardware issue from Netgear support, i got a new RBR750 but i still have same issue with powercycling.
Comcast XB7 Bridge Mode to RBR750 - Firmware : V4.6.5.14_2.0.54
NG says they have not heard this issue from other users, can someone help me to see if this really not an issue with everyone or is it issue with only my hardware/software.
Thanks for your reply FURRYe38
As i mentioned we moved to new home and had to switch off power on/off for various reasons (placement/install other smart switches etc.)
I have Xfinity Comcast XB7 in bridge mode to connect to Orbi, let me know if there is anything i can provide to help me resolve my issue
You might update FW and see if this helps. v14 has long caused problems for most users.
It will be useful to see what your Internet Settings in Orbi:
Please login the web interface and kindly provide a screenshot of the page under >> ADVANCED >> Setup >> Internet Setup >>
It's likely that this information disappears after power recycling?
