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Forum Discussion
RBR750 - using a certain Wifi SSID doesn't work but any other SSID does?
I have the Orbi Mesh RBR750, firmware V4.6.14.3_2.3.12. Recently it hasn't been working well; it's hit or miss if devices can connect to the main WiFi network SSID, let's call it "Main". I've power c...
So the SSID name of Main doesn't allow mobile devices to connect?
Would be curious if you disabled WPA security on the RBR temporarily, while using SSID name of Main, does any mobile connect then? Re-enable WPA2 and AES after testing.
What devices are you trying to connect?
For Apple and Android be sure that MAC ADDRESS randomizer features are disabled while at home:
Did this Orbi replace a previous WiFi system that used the same SSID?
Did that system have exactly the same password?
Is that system "gone". (Not broadcasting WiFi any more?)
Might be useful to tell the iPhone to "forget" the SSID "Main", then select it from the menu, enter the password again, and connect.
Thank you so much for reaching out. No, this was the same router, I did a factory reset (no other devices broadcasting the old WiFi - I even hard reset the satellites). WHen I went through the process to set-up the Orbi, if I put in the old WiFi network name as the "new" network name, it didn't work, but naming it anything else did.
Thanks again.
Thank you so much for the suggestion. I tried that, but it also did not work. I am just resolved to use a new network name and re-connect all my devices. That will take a while but by the time I figure out what is going - if that would even happen - I could have connected devices to the new SSID.
Thanks again.
