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Forum Discussion
RabieL
Dec 07, 2023Aspirant
RBR750 and 2 RBS750, nightmares, almost non-usable
I purchased 2 RBK752 kits, but currently working with 1 Router and 2 Satellites. From day 1 when I first configured it I started to see issues as my iphone had hard time connecting to it - it keeps...
CrimpOn
Dec 07, 2023Guru - Experienced User
RabieL wrote:
Connected to the router is my Modem/Router (DSL-G256DG), which cannot be configured as Modem only or bridge, so currently it's configured as a router as well with one client - the RBR750
When I search for DSL-G256DG, I wind up on this D-Link page:
https://support.dlink.com/resource/PRODUCTS/DSL-2740B/REVA/DSL-2740B_DATASHEET_1.00_EN.PDF
Is this the router?
- RabieLDec 07, 2023Aspirant
No, I think it's customized one for the ISP, here I found some English information about it.
https://mypc2020.co.il/Catalog.asp?Page=NewShowProd.asp&PRodID=1981676
- FURRYe38Dec 07, 2023Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Turn OFF the RBS and just test with the RBR alone for now.
So the RBS are ethernet connected to the RBR? If so, how are they connected, is there a LAN switch or patch panel in between the RBR and RBS? Brand and model of switch if one is in use please.
- RabieLDec 07, 2023Aspirant
Hi,
I already configured #2, but it doesn't help.
before Orbi I also had a mesh system connected to this Modem-Router and I had no issues.
I have disabled its WIFI, and configured DMZ.
- CrimpOnDec 07, 2023Guru - Experienced User
Thanks for finding the reference.
You might consider the nuclear option of doing a Factory Reset.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Use exactly the same WiFi credentials so that WiFi devices will not have to be configured again in order to connect.
It does not appear that Netgear supports Hebrew on this model (on any model?) What language is used for entries? (SSID, passwords, etc.)
As you are aware, a Double NAT can make specific applications difficult to set up, but should have nothing to do with devices connecting to the Orbi LAN and receiving IP assignments. When my Orbi is power cycled, everything is back on line within minutes. Never "hours" or "days".
- RabieLDec 07, 2023Aspirant
All configurations are in English - so no worries 🙂
I'm familiar with the double NAT configuration but as you said my issues seems different.
regarding factory reset, I tried few times during the week of the first installation and it didn't help.