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Forum Discussion
RBR750 and 2 RBS750, nightmares, almost non-usable
I purchased 2 RBK752 kits, but currently working with 1 Router and 2 Satellites. From day 1 when I first configured it I started to see issues as my iphone had hard time connecting to it - it keeps...
Tried with RBR only, same issue, took my iphone half an hour to get a stable connection.
Regarding the channel selection, as I replied previously, I did select the channels manually, and I posted the status after reboot (I don't know if any other option is available for choosing the channels).
Any next steps to resolve the issue ?
Should I attach some logs or anything helpful to identify the problem ?
Thanks
What iPhone model do you have?
What iOS is loaded on the iPhone?
Do other iPhones or pads exhibit this problem?
I ran my 750 series last month for a bit. I have a iPhone 12 Pro Max with iOS 16.5 loaded on it. Saw no issues with it connecting. I also have WIFI Private IP Address disabled while I'm at home.
Manual channels 1 and 40 on mine and 40Mhz channel width only as well.
What iPhone model do you have? IPhone 11 pro
What iOS is loaded on the iPhone? 17.1.2
Do other iPhones or pads exhibit this problem? yes, and other devices not only Apple, my Lenovo laptop, my LG TV and others.
I just checked if the solution worked on my IPhone and it didn't.
I'm sure this is not a common problem with all setups, as I see this series has high rating. But seems I have a problem in my setup/configuration so I need your help to identify it.
Might give this a try.
Bring the RBS to same or near by the RBR. Allow them to wirelessly sync.
I would download the v7 FW files for the RBS and RBR to you local PC desktop.
Have this PC ethernet connected.Using a MS Edge or Opera web browser, Log into each RBS web page and send the RBS FW file there to each. As the RBS get the FW update, go head and update the RBR using the RBR file using same process.
Allow the RBS and RBR to process the file. Once the system is back up and running and RBS are synced, power OFF the RBS then RBR for 1 minute then back ON.
After the system is back online and RBS are connected. Turn OFF the RBS for now.
I'd make sure any mac address randomizers are disabled on phones and pads.
Set manual channel 1 or 11 on 2.4Ghz and channel 40 or 48 on 5Ghz on the RBR.
Don't enable any Armor or Traffic Meter features.
Don't connect any LAN switches to the RBR.
Run with the RBR along and test to see if the devices are still not connecting right or problem is still present.
- I already have the v7 FW loaded on them. Do you think I need to re-burn it or maybe it’s better to factory reset them while on the v7 firmware and set them again one by one?
Yes, that's what I'm suggesting. Re-load FW files on to the RBS and RBR. After power cycle, up to you to FR reset and setup from scratch. I would.
Wondering if something on the RBR is mis-behaving or going bad. But lets try all troubleshooting first.