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RBR750 and RBS750, keeps disconnecting. Some devices is still connected, need reboot.
I have Orbi mesh RBR750 with RBS750, distance between these is 8 meter. My devices are disconnected from my router. I live in an apartment of 80 sqm. Sometimes I have 5 devices connected and so...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
Firmwire : V4.6.3.7_2.0.49
i don't know MFR model#
i have now tried to set different chanels for 2,4Ghz and same for 5Ghz.
I have a couple of neighbors, but if Orbi can't handle some neighbours then that router is not for me. I have tried other routers and they can handle that.
I did turn of those things.
Seems that these steps is allway asked to be done no matter the issue, but this did not help me. any other things i can do or can i return my product ?
Has a factory reset and setup from scratch been performed since last FW update?
Ask the place of purchase about return policies.