NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mstrbig
Dec 11, 2020Master
RBR750 and RBS750 new firmware V3.2.16.22_1.4.9
A new firmware V3.2.16.22_1.4.9 push for the RBR750 router and RBS750 satellite came out today. Since I always install the latest firmware when it comes out, I updated my RBK753S system. The update ...
FURRYe38
Apr 30, 2021Guru - Experienced User
Please post about this over in the v3.2.18.1 forum thread in regards to that version of FW. This thread is for the previous version.
Be sure when you setup the router that you walk thru the setup wizard. This sets up a admin log in and you will need to input a password for the log in. Also be sure that your web broswser hasn't cached any thing. Clear out all browser caches.
IF you feel the Orbi system isn't for you then return it and find something that works for you.
Good Luck.
TheTraveller wrote:So what a farce.
I upgraded to the release, rebuilt my network from the ground up. And hey ho the system worked, however it never asked me to login to the router to configure it, just goes straight into the admin page without a password. Add a new device to the network, the first time they launch a browser session, it takes them into the router admin page without a password on any system or any browser. So I logged a support call and over 3 weeks later still no updated other than "this ticket is escalated to a senior tech, do you want to keep it open".
In the end I have rebuilt the network now 5 times always exhibiting the same issue. I have also updated to 3.2.18.1_1.4.14V3.2.18.1_1.4.14 without luck.
On my sixth rebuild it finally worked, mind you whenere I login to the Orbi, I get redirected to "MNU_access_setRecovery_index.htm" and with Access Control Enabled, blocking new devices from connecting automatically, any device I allow, I have to allow, block, then allow again for them to access the Internet.
All told for over £500 this orbi system is poor quality, poor support and not worth the money.
As for the support survey it takes over 25 minutes to do and for what, to sit in a file and no-one to bother dealing with it.
Netgear quality is terrible.
TheTraveller
Apr 30, 2021Aspirant
Thanks
Incidentally the setup wizard has been walked through each time, 4 different devices had the cache wiped clear each time. So somehow there are fundamental flaws with Netgear.
If only it were that easy to send them back and get a refund, first of all Netgesr have to acknowledge there is an issue, which requires them responding in a timely manner.
This lot is going in the dustbin and I will steer clear of any net gear products in future.
Incidentally the setup wizard has been walked through each time, 4 different devices had the cache wiped clear each time. So somehow there are fundamental flaws with Netgear.
If only it were that easy to send them back and get a refund, first of all Netgesr have to acknowledge there is an issue, which requires them responding in a timely manner.
This lot is going in the dustbin and I will steer clear of any net gear products in future.
- FURRYe38May 01, 2021Guru - Experienced User
Others haven't mentioned this so probably not a FW issue.
Good Luck.