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Forum Discussion
Blem
Dec 08, 2020Aspirant
RBR750 AX4200 losing connection to Netflix
I just got a new RBR750 AX4200 Router and 3 satellites. I have great speed throughout the house, but had Netflix lose connection twice last night with no clocking or warning. This didn’t happen before...
- Dec 08, 2020I called my ISP and they confirmed that I should go bridge mode. I did and I played 3 Netflix shows on 3 TVS at the same time for a couple hours with no problems. I hope that stays that way. Thanks for all the help.
Blem
Dec 08, 2020Aspirant
I will check on these things when i get home from work. thank you very much. I am pretty much tech illiterate so tell me if i find that it is connected in the 2.4ghz mode, is there a way for me to make it go to 5 ghz mode or just wait for it to learn? thanks
plemans
Dec 08, 2020Guru - Experienced User
If its because its on the 2.4ghz, usually the orbi will learn what device needs to be on what band. It used to take a couple days whenever I reset my orbi for connections to settle down. But if the reason its connecting to 2.4ghz is because the tv is to far away, then it likely won't steer to the 5ghz.
- BlemDec 08, 2020Aspirant
the firmware version is V3.2.16.6. the modem is an Arris and Satelite 1is probably 25 feet upstairs above the router and 2 is at least 30 feet and 3 is at least another 30 feet. the TV is connected to satelite 1 on the 5 ghz setting.