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Forum Discussion
Blem
Dec 08, 2020Aspirant
RBR750 AX4200 losing connection to Netflix
I just got a new RBR750 AX4200 Router and 3 satellites. I have great speed throughout the house, but had Netflix lose connection twice last night with no clocking or warning. This didn’t happen before...
- Dec 08, 2020I called my ISP and they confirmed that I should go bridge mode. I did and I played 3 Netflix shows on 3 TVS at the same time for a couple hours with no problems. I hope that stays that way. Thanks for all the help.
FURRYe38
Dec 08, 2020Guru - Experienced User
You modem already has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I would try option #3 on the Orbi system as it's the easiest to configure.
Blem
Dec 08, 2020Aspirant
I called my ISP and they confirmed that I should go bridge mode. I did and I played 3 Netflix shows on 3 TVS at the same time for a couple hours with no problems. I hope that stays that way. Thanks for all the help.
- FURRYe38Dec 08, 2020Guru - Experienced User
Enjoy. :smileywink: