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Forum Discussion
RBR750 cannot connect to my work Windows VPN with the Orbi router
I updated my router system to Orbi and am having trouble connecting to my work Windows VPN using an LT2P/IPSec with Pre Shared Key. I spent about 3 months early on trying to get it to work and all o...
What modem/gateway is the orbi connected to?
have you checked with your IT department to see if there's a specific port that needs to be forwarded for your vpn?
We have fiber optic (though Cinergymetro) and the only hardware I could find was a fiber optic port (Intertek G-010G-A) that is plugged up to our fiber optic line and that is plugged up directly to the Orbi router.
No specific port needed for my VPN that I am aware of. I did not initially setup a specific port and nothing like that has changed to my knowledge.
Does this VPN package produce a log file in addition to the pop up window? Sometimes there is more detail in an actual log file. And sometimes there are settings to increase the level of detail in the log file.
In the VPN configuration file, is the company VPN server identified by IP address or by a URL?
(I know this sounds crazy, but there have been complaints about DNS processing for some time on the 750 product. It would useful to eliminate that as an issue in this case by verifying that the VPN connection is trying to go to the correct public IP address.)
