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Forum Discussion
dudeSweet
May 31, 2023Aspirant
RBR750 Cannot reach company websites
Currently have Fiber -> ONT -> RBR750 with two satellites (RBS350). New house, new internet 🙂 Firmware on all devices is 4.6.11.1 I'm getting timeout errors when trying to connect to any wo...
- Jun 01, 2023
My ISP called and allowed me to plug into the ONT directly and I was able to confirm all sites I need access to were available. Following the direction of Orbi phone support, I copied all ip information and statically set the Orbi router using my PC's mac address.
This fully restored all of my access.
I'm thankful for all of your replies and assistance!
CrimpOn
May 31, 2023Guru - Experienced User
Was this working previously?
- Different ISP?
- Different home WiFi system?
- Same computer?
Most VPN software produces a log file that details each step in the process. ( I use OpenVPN client because OpenVPN host is supported in the Orbi router for connecting to the home LAN when away. It produces a very detailed log.)
Does your log file indicate the exact IP address that it is attempting to reach?