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Forum Discussion
MNMarty
Mar 01, 2021Aspirant
RBR750 Can't connect guest network from satellite
I have the RBR750. Router in lower level with one satellite in main level. All good signal strength. Updated to newest firmware V3.2.16.22 Both main router and satellite have been rebooted. Satelli...
MNMarty
Mar 02, 2021Aspirant
Firmware version is 3.2.16.22
Router is Motorola Surfboard SB6141
Ethernet switch is Netgear GS348T
So what do you use to reset or do FW updates?
Thanks
FURRYe38
Mar 02, 2021Guru - Experienced User
There is more recent version of FW available:
Your network swtich is a managed switch of which can cause some problems if used in between the RBR and RBS.
Reset the RBR from the RBRs web page using a PC and web browser or press the reset button for 15 seconds then release.
- MNMartyMar 02, 2021AspirantThe switch is definitely between the router and satellite. The satellite is wired. I’ve given it a reserved address in network.
I’ll do the FW upgrade from the PC. I couldn’t do anything last night when the network setup wouldn’t finish. No PC or App.
Anything different to do to the switch to help in the future?
Appreciate the help!- FURRYe38Mar 02, 2021Guru - Experienced User
Log into the switches web page and disable any IGMP protcols and green ethernet features if they are available to set.
NG GS-105/108v4, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems.
- MNMartyMar 02, 2021Aspirant
I updated both the router and satellites to the new firmware from the PC. Now I can't connect to the guest network from the satellite. Have to stand next to the router downstairs.
I changed the guest network to no password from the PC and still can't connect to the satellite. Still asks for a password.
Do I really have to reset the router to factory default again? Doesn't make sense.