NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jdoman
Jan 26, 2022Initiate
RBR750 connected but not providing internet to some devices
I just set up my Orbi router today. It is connected and providing internet to most devices, including two televisions, Google displays, nest thermostats, etc. However, it is not providing internet for...
plemans
Jan 26, 2022Guru - Experienced User
1. what firmware is on the router and the satellites?
2. what modem/gateway is the router connected to?
3. have you went into the apple devices and reset the network connections?
4. Have you tried disabling the "random mac address" feature on the iphones?
Jdoman
Jan 26, 2022Initiate
The firmware is v4.6.5.14. It is connected to a Netgear modem/router (router feature is turned off). After I posted the issue last night, there was another firmware update that seemed to fix the issue. Our phones are now using the WiFi just fine. I will update if this issue happens again. As of right now, it has resolved itself.
- plemansJan 26, 2022Guru - Experienced User
glad to see its resolved!
If it does come back, try this firmware: