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GD2BKG

Initiate

May 09, 2022

RBR750 CONNECTION_REFUSED loading admin interface

I have the same problem.....note the date(s) when all these problem were reported/documented.

FURRYe38

Guru - Experienced User

May 10, 2022

Tr ya factory reset then:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Cant-connect-to-router-but-router-is-still-working/m-p/2221732/highlight/true#M32340

Seems to be working to help users gain access.

Use a wired PC and web browser. Not the Orbi app.

rbperez wrote:

Same issue here, current firmware is 4.6.5.14. Does anyone know if their auto-update can rollback to a previous 'working' version automatically? How is it possible that they can rollout buggy firmware, and not reverse their screw up? Now we all have to perform factory resets on their mistake? Very bad business and very frustrating!

rbperez

Initiate

May 10, 2022

Thanks FURRYe38 I did read the other threads...I was hoping that there might possibly be some other option/alternative to a factory reset, but doesn't look like it. Is this NetGear's official fix to this issue, and do you know if they've disabled this bad version from auto-updating?

FURRYe38
Guru - Experienced User
May 10, 2022
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Looks like FR is working to resolve this. Also manually updating first then a factory reset when updating FW seems to be the best method:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-8-2-Released/m-p/2221724/highlight/true#M32336

rbperez wrote:

Thanks FURRYe38 I did read the other threads...I was hoping that there might possibly be some other option/alternative to a factory reset, but doesn't look like it. Is this NetGear's official fix to this issue, and do you know if they've disabled this bad version from auto-updating?