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Forum Discussion
RBR750 Constantly Dropping Connection
First, the model of my Orbi is a RBR750 (as it shows up in the interface). On Netgear's website where I purchased the system, it says RBK752 AX4200. There isn't an option for either of these on the d...
OMG is the purpose of this device to cause pain? As I am writing this from my phone the WiFi from the new RBR750 i just purchased is dropping in and out. My wife who tried to work at home today wants to kill me. Is it to advanced for human kind to pull off? I like the fix suggestions. They gave me a real headache. Are you kidding me? How about I plug the thing in and turn it on, ok? That’s what I need. Something that just works. Wow. What a bummer.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Try using some of these setting here:
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Try disabling the following and see:
Armor, Circle, Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless SettingsHas a factory reset and setup from scratch been performed since last FW update?
Tombyrne wrote:
OMG is the purpose of this device to cause pain? As I am writing this from my phone the WiFi from the new RBR750 i just purchased is dropping in and out. My wife who tried to work at home today wants to kill me. Is it to advanced for human kind to pull off? I like the fix suggestions. They gave me a real headache. Are you kidding me? How about I plug the thing in and turn it on, ok? That’s what I need. Something that just works. Wow. What a bummer.- Hi everyone, just wanted to update my status. I called my internet company (COX), to send someone to check my incoming connections and they found that they had a really bad splitter that was causing interruptions. They changed the splitter, and I do not have the issue anymore. Somehow this was not an issue withe earlier routers.
Glad it was the ISP thing. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
ak45 wrote:
Hi everyone, just wanted to update my status. I called my internet company (COX), to send someone to check my incoming connections and they found that they had a really bad splitter that was causing interruptions. They changed the splitter, and I do not have the issue anymore. Somehow this was not an issue withe earlier routers.
