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Forum Discussion
RBR750 Constantly Dropping Connection
First, the model of my Orbi is a RBR750 (as it shows up in the interface). On Netgear's website where I purchased the system, it says RBK752 AX4200. There isn't an option for either of these on the d...
SOLVED -
My RBR750 with 3 satellites was working great until I had to unplug the router, when I plugged it back in some of my devices connected, but many would connect for only 10-20 seconds and then would drop the connection. I tried everything including a factory reset and nothing. I realized later that when I plugged back in the router, it applied the latest firmware, which was causing my issues.
I took the advice from this thread and downgraded my firmware to the 7.2.6.21 version. That still didn't work, so I redid the factory reset after the downgrade and everything started to work again. Here are the steps I took:
1) Uncheck automatic firmware upgrades: Advanced->Administration->Firmware Update-> Disable Auto Firmware Update
2) Download the 7.2.6.21 firmware here: https://kb.netgear.com/000065815/RBR750-RBS750-Firmware-Version-7-2-6-21
3) Downgrade the firmware: Advanced->Firmware Update->Manual Update (tab)->Upload the firmware
4) Do a factory reset on the router (Press the pin hole on the back of the router for 10 seconds), redo your set up.
That worked for me, hope that helps someone else.
Be sure to disable the auto update feature on the RBR so that the system doesn't re-update to v.31.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡