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Forum Discussion
campolo313
Jul 05, 2022Apprentice
RBR750: Devices will only connect to Satellite WiFi or Ethernet Ports
None of my devices will connect to the Router's WiFi (both the 2.4 GHz and 5 GHz channels), devices are all connecting to the Satellites, Backhaul is showing as good, and devices that are connected t...
- Jul 09, 2022Definitely wasn’t a faulty router, I’ve had this RBK753 for two years and the only issue before was the NAT Filter on their firmware at launch.
Plus the issue with the App showing the router being offline continues with my new RBK853, so there definitely is a bug with the App, but devices still connect without issue, just an issue with appearance.
So that App issue was just coincidence on timing, but my guess is somehow the front end radios either went out or an update ended up bricking them.
I’ll be sending in a warranty claim, so I might have other information later.
FURRYe38
Jul 09, 2022Guru - Experienced User
Wondering if this was a faulty RBR to begin with...
campolo313
Jul 09, 2022Apprentice
Definitely wasn’t a faulty router, I’ve had this RBK753 for two years and the only issue before was the NAT Filter on their firmware at launch.
Plus the issue with the App showing the router being offline continues with my new RBK853, so there definitely is a bug with the App, but devices still connect without issue, just an issue with appearance.
So that App issue was just coincidence on timing, but my guess is somehow the front end radios either went out or an update ended up bricking them.
I’ll be sending in a warranty claim, so I might have other information later.
Plus the issue with the App showing the router being offline continues with my new RBK853, so there definitely is a bug with the App, but devices still connect without issue, just an issue with appearance.
So that App issue was just coincidence on timing, but my guess is somehow the front end radios either went out or an update ended up bricking them.
I’ll be sending in a warranty claim, so I might have other information later.
- FURRYe38Jul 09, 2022Guru - Experienced User
Any Orbi app issues, please post them here:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Id submit a bug report as well in the app.
- campolo313Jul 11, 2022Apprentice
FURRYe38 wrote:Any Orbi app issues, please post them here:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Id submit a bug report as well in the app.
I did submit the Bug Report in the app with a picture, I can post it in the forum as well.
- FURRYe38Jul 11, 2022Guru - Experienced User
👍