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Forum Discussion
RBR750 Done with this equipment
When I lose power which happens often here in North Shore Hawaii Oahu when the router comes back online it slowly connects but my samsung's top of the line phone will not connect to it. Then it won't...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
OahuOrbi wrote:
When I lose power which happens often here in North Shore Hawaii Oahu when the router comes back online it slowly connects but my samsung's top of the line phone will not connect to it. Then it won't connect to the satellite either, meaning the router. I have restarted the router multiple times without luck and have to leave it to sit for at least 12 hours until for some reason, the Wi-Fi will connect to my phone again and other items including the satellite this is highly frustrating to a piece of equipment as expensive as this was for it to work inconsistently. Has anyone else had these problems? I'm ready to switch over to the EERO product.