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Forum Discussion
Hsri07
Aug 22, 2020Tutor
RBR750 download speed drops a lot and below upload speed some of the time
I installed the AX 4200 RBR750 router + 1 satellite a couple of months ago and it worked well - consistently 200Mbps+ download, 32Mbps+ upload everytime I checked (at different times of the day or at...
- Aug 30, 2020
It was Optimum cable that had the problem. The technician came, fixed something in the cable box on the street and it is fine so far! Thanks for the responses and apologies for the time.
Hsri07
Aug 23, 2020Tutor
I did a factory reset (atomatic update from orbilogin.com) after the firmware update. Once the factory reset was completed, I did a firmware update availab;e check and it said no new firmware update i.e. the last update remained after the factory reset. Going to check internet via ethernet cable and laptop shortly.
Hsri07
Aug 23, 2020Tutor
needed an usb to ethernet adapter to connect my laptop to the cable modem (laptop has no ethernet ports!). bought that today and hard wired to the cable modem and bingo, problem is with the cable internet! Download speed 15Mbps, upload 32Mbps.
Hearing that the storm has caused havoc on both Fios and Optimum.....this confirms that. At least for now, the problem doesn't seem to be related to RBR750.
My apologies for wasting people's time......will update this thread once optimum fixes this and I am able to ensure that RBR750 works fine.
- FURRYe38Aug 23, 2020Guru - Experienced User
Good to hear the issue is with ISP. Let us know how it goes. Keep on them.
Hsri07 wrote:needed an usb to ethernet adapter to connect my laptop to the cable modem (laptop has no ethernet ports!). bought that today and hard wired to the cable modem and bingo, problem is with the cable internet! Download speed 15Mbps, upload 32Mbps.
Hearing that the storm has caused havoc on both Fios and Optimum.....this confirms that. At least for now, the problem doesn't seem to be related to RBR750.
My apologies for wasting people's time......will update this thread once optimum fixes this and I am able to ensure that RBR750 works fine.
- Hsri07Aug 30, 2020Tutor
It was Optimum cable that had the problem. The technician came, fixed something in the cable box on the street and it is fine so far! Thanks for the responses and apologies for the time.
- FURRYe38Aug 30, 2020Guru - Experienced User
Good to hear it's fixed. Please mark your thread as solved so others will know.
Enjoy. :smileywink: