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Forum Discussion
mattg1960
May 13, 2022Star
RBR750 Drop Wifi for 3-4 Minutes Multiple Times a Day...
Yes, I am having the same issue as everyone else; I can't access the router via a browser or the app. But, like many, I also have Wifi (sort of). I could live temporarily with not accessing t...
FURRYe38
May 18, 2022Guru - Experienced User
Yes. Seen this on my 7 and 8 series. I've passed this along to NG for review. I found that mine were rebooting around every 7-8 hours. Took about 5 minutes to get back to ready and continued working until next mysterious reboot.
I'll add your thread to the info I sent to NG.
mattg1960
May 18, 2022Star
Thank you...and it's frustrating because it seems to be random...at no set time that I can figure out (on the hour, etc.).
If NG figures out router access, I'd like this problem to go away as well or I will have to return it and go with a different manufacturer. My wife's access to Wifi is mission critical for her job as we have no cell signal at our house and can only make calls via Wifi calling (let alone everything else).
Thanks again...
- FURRYe38May 18, 2022Guru - Experienced User
I don't know when this will be fixed. I believe NG has something in place for the no web page access or doing a factory reset and setup from scratch gets you access. If your still in the return time frame, you could return. Maybe try back at a later date. I would, until NG gets this fixed, just don't get that information on when fixes get put in.