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Forum Discussion
lipstick
Feb 01, 2023Guide
RBR750 dropping internet after 10 mins of every reboot
I am forced to use Comcast Xfi Modem to avoid paying extra for unlimited data. But I have Wifi turned off on the comcast modem and instead I am using 3 Orbi's in AP mode. The setup has been work...
lipstick
Feb 01, 2023Guide
thank you for your reply.
yes, i did restart my xfinity gateway modem and made sure it's working before connecting my orbi router.
my ISP modem's internet connection is stable while RBR750 is purple. so the issue is definitely with my Orbi.
i do have CAT 6 connected between modem and orbi.
this is the modem: XFI ADVANCED GATEWAY (XB7)
FURRYe38
Feb 01, 2023Guru - Experienced User
Be sure the ISP Modem is giving the RBR services and a IP address. One reason for the PINK led is that the RBR isn't getting anything from the ISP Modem. Setup a IP address reservation for the RBR in AP mode.
Are you using Dynamic or Static IP address configuration for the RBR in AP mode?
Might try the RBR in router mode and use the modems DMZ for the RBR.
Try a factory reset and setup from scratch.
- lipstickFeb 01, 2023Guide
Orbi still works for like 10 mins so it is getting the right IP address.
- FURRYe38Feb 02, 2023Guru - Experienced User
Might try the RBR in router mode and use the modems DMZ for the RBR while both are in router mode to see if the problem continues.
- KevinLiTFeb 02, 2023NETGEAR Moderator
Hello lipstick,
Thank you for your post!
Please PM the following information so I can endorse you to our support team:
Name:
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Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team
- lipstickFeb 09, 2023GuideLooks like I may have found a bug.
So my router is in AP mode connected via wireless mesh to Satellite1 and connected via Ethernet to Satellite2.
When I remove Satellite2 from direct Ethernet connection, internet is stable. However when I don't then the LED light on the main router keeps turning magenta after every 10 mins.
Need to test it out for a few more days to confirm but so far its looking promising.
Can someone please log this bug with the engineering team?