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Forum Discussion
AggedwNG
Aug 15, 2021Apprentice
RBR750 dropping internet connection over ethernet
Having issues with Orbi RBR750 2 weeks after most recent fw. No changes have been made since fw update. Today it started dropping internet connection while connected directly to ethernet, with a solid...
FURRYe38
Aug 15, 2021Guru - Experienced User
IF the RBR is showing Pink front LED, this means the RBR is loosing the connect to the ONT or the ONT is loosing connection to the ISP services.
I'd make sure the ISP service line up to the ONT is to spec.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure to power OFF the modem/ONT for 1 minute them back ON along with the RBR.