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Forum Discussion
tobiasjs
Jul 31, 2021Guide
RBR750 dropping WiFi connections every 10s in AP mode
[Originally posted in Orbi, cross posting as suggested there] Starting this morning, my RBR750 has been dropping WiFi connections every 10s. I factory reset it and everything was fine until I pu...
FURRYe38
Jul 31, 2021Guru - Experienced User
This happens with out the RBR being connected or turned ON?
Are you using Dynamic or Static IP addressing configuration ON the RBR when in AP mode?
What channels are you using?
Any Wifi Neighbors near by? If so, how many?
How was the Orbi system updated? Auto update or manually updated with FW files?
Orbi AX doesn't support bridge mode or wireles bridge mode. Just AP mode. And most features in AP Mode are disabled. Any VLAN configuration would be done at the host router, not on Orbi in AP mode anyways since AP mode is thus data pass thru from wifi to the wired side of the LAN.
tobiasjs
Jul 31, 2021Guide
The router is getting a (fixed) IP via DHCP from the Firewalla.
Wireless channel info is:
Region Europe
2.4G Channel Auto (9)
2.4G Wireless mode: Up to 573.5 Mbps
5G Channel 36 + 40(P) + 44 + 48
5G Wireless mode: Up to 1201 Mbps
We're in an area of low congestion. The key thing, for me, is that this configuration worked for half a year with no problems until today, and also switching to Router mode without changing anything else gives a solid connection, and the problem resurfaces when I switch back to AP mode. At the same time a wired connection to the Firewalla is not dropping, so I'm certain that it's the WiFi, not the uplink.
I didn't do a manual FW update, so I'm presuming that it autoupdated. It's a guess though, because I don't have any logs that would confirm.
don't know if it's possible to downgrade, but if it is, I'd be happy to try that to test if it is a firmware issue.
- FURRYe38Jul 31, 2021Guru - Experienced User
I would download the FW FIles for the RBR and RBS. Use a wired PC and web browser and send the FW to the RBS first then RBR lastly.
Factory reset each and setup from scratch.
Try using channels 1, 6 or 11 on 2.4Ghz and 48 on 5Ghz.
I would Leave off the RBS after there reset and check check to see if the RBR is stable after it's set up after the reset. If stable, then re-add the RBS.