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Forum Discussion
Sir_Argo
Jun 27, 2022Aspirant
RBR750 drops connection about once / per day
RBR750 firmware version V4.6.8.2_2.1.9 I've had a problem for at least 6 months, probably longer. About once per day (give or take) my internet drops and it takes about 60 seconds to come back...
tucsontico
Jun 27, 2022Virtuoso
Please answer few questions to allow the forum users to help you:
1) How many Sats do you have?
2) Are they wired or wireless backhaul (connection to the router)?
3) What firmware version is installed on your Sats?
4) Did the current firmware install as an auto-update or a manual install?
5) Is email notification enabled? (Advanced tab>Security>Email)
Sounds as though you had an auto-update from Netgear to get your system to V4.6.8.2_2.1.9. The auto-update process has been known to cause very unstable performance and can cause the type of issue you're seeing. Answer the above questions and the members on this forum can suggest troubleshooting/work arounds.
Please note folks on this forum are NOT Netgear employees.