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Forum Discussion

hunt68's avatar
hunt68
Aspirant
Dec 20, 2021

RBR750 Email Logs

I have an ORBI RBR750, firmware V4.6.5.14 (latest).  I have Security setup to send me logs via email every hour.  I've been having MS Outlook email issues on my home environment (two laptops, two pho...
Mikey94025's avatar
Mikey94025
Hero
Dec 21, 2021
hunt68 wrote:

Someting seems to be getting reset but I don't know where in the network routing the problem is occurring (e.g., ISP or my host email which is smtp.comcast.net).  

I think it would be useful to first narrow the root cause to either the Orbi or your ISP.  Otherwise we are looking at too many possible problems.

 

Can you setup your PC so it has internet access without the Orbi?  Then see if it still stops sending mail out until 6:00 pm CST?  That will tell you if it is not the Orbi.

 

For example, if your phone and cellular plan supports it then enable a hotspot from your phone and connect to that hotspot wifi from your PC.  Now the Orbi is out of the picture, see if your mail goes out.