I have an ORBI RBR750, firmware V4.6.5.14 (latest). I have Security setup to send me logs via email every hour. I've been having MS Outlook email issues on my home environment (two laptops, two phones) where I can't send email during certain times of the day (i.e., it is intermittant - it will work for several hours then randomly stop working - the problem will fix itself and things start working again). It is a POP3 email setup using Ports 995 for incoming mail and 465 for outgoing. When email send stops working, it stops on all devices at the same time and vice versa. My phone is android with a Samsung mail client setup IMAP, and it has experiences the same problem. If I turn Wifi off, I can send mail from my phone when Wifi send mail does not work. During the last three days I was able to pinpoint when email send would start working again - 6:00 pm CST on the nose. Email went from not being able to send on wifi to being able to send at 6:00 pm and thereafter. Someting seems to be getting reset but I don't know where in the network routing the problem is occurring (e.g., ISP or my host email which is smtp.comcast.net).

LOG ISSUE: Any ideas on the email issue would be appreciated. After doing days of testing, I don't thing the problem is within my private network or with my router. I think it lies with either my ISP or Comcast. Nonetheless, with the ORBI Logs, when I send an email through wifi from my phone or my computer, it is not appearing in the Orbi Log. Under the Orbi Log settings under "Include in Log", I have everything checked including "Attempted access to allowed sites". When my RBR750 sends the email log to my email address at the scheduled 1 hour interval, that entry does appear confirming to me that all settings appear to be correct.

So, the question is... why are my successful emails that being sent on Wifi through the Orbi router not appearing in the Orbi Log?

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RBR750 Email Logs