NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rbr750 firmware update error
not a wifi expert. need help. RBR750 FW version 3.2.16.22, i know and i don't understand why it is so old, fails update. RBS both offline, totally. manual update RBR failed. after reading, t...
Is there a specific reason to update the firmware? (something is not working?)
Generally, it is easier to manually update firmware using a computer connected with Ethernet to the router.
My practice when updating satellites is to connect to the satellite web interface using the IP address of the satellite.
my apolgies, the Satellites were offline and i was attempting to remedy this. I found the fw was current on rbs only after ethernet connect and the RBR was old. guess i should have started with the problem.
You are correct that the general recommendation on the forum when the Orbi web browser management Firmware Update page fails is to attempt a Manual Update (rather than relying on the Firmware Update mechanism to work). This involves downloading the desired firmware from the Netgear support site. Unpacking the zip file to extract the firmware image (different for router and satellite). Then selecting the Manual Update tab, browsing to find the correct image and uploading it.
It would help to know where in the process it appears to fail.
I found (accidentally) that the satellites also have a web management interface by opening a web browser to http://<IP address of satellite>. The bottom menu item is Update Firmware. (of course, if the satellites are not connecting to the network, this is sort of a "Catch 22").
thanks for looking at post CrimpOn
the auto update on the admin page starts download, then advised download failed. I attempted uploading previous FW, then one version newer FW update and same, firmware upgrade failed. I tried tftp update and was unable to update as well. I did all these steps per recommendations and after factory reset. I ensured I was updating with correct RBR vx RBS files as well.
Currently, the router works under the old firmware but no satellites. When the satellites go offline it will show an IP address of 255.255.255.255. not sure if that means anything.