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Forum Discussion
rbr750 firmware update error
not a wifi expert. need help. RBR750 FW version 3.2.16.22, i know and i don't understand why it is so old, fails update. RBS both offline, totally. manual update RBR failed. after reading, t...
thanks for looking at post CrimpOn
the auto update on the admin page starts download, then advised download failed. I attempted uploading previous FW, then one version newer FW update and same, firmware upgrade failed. I tried tftp update and was unable to update as well. I did all these steps per recommendations and after factory reset. I ensured I was updating with correct RBR vx RBS files as well.
Currently, the router works under the old firmware but no satellites. When the satellites go offline it will show an IP address of 255.255.255.255. not sure if that means anything.
How are you manually updating the firmware? Via the web-based GUI or the phone app? Only use the web-based GUI and one of the following web browsers: Chrome, Firefox or Internet Explorer. Connecting via ethernet to the sat is the best/safest way to do an update. Always update the RBSs first!
Once the sats are showing the latest firmware, turn them off and update your RBR to the same firmware version. There are separate firmware update files for the RBR and RBS. BE CERTAIN YOU ARE INSTALLING THE CORRECT FILES INTO THE RBR AND RBSs. After the RBR is showing the correct firmware version (matches the RBS version.) restart the RBS one at at time. Allow each sat (if you have more than one) to stabilize for a few minutes before turning on the next sat. Good Luck!
Again, not real tech here. I don't believe I have used a Web based GUI to update. Only through the router address, then tftp through the command prompt. Do you have a recommendation for one? I have tried with the phone app but failed all the time.
I will carefully follow your recommendation and let ya know. THanks again.
YOu can use the RBS web page to update FW on the RBS. It's recommended to use this method with a PC and web browser.
YOu can have the PC connected to the RBR when you do this or directly connected to the back of the RBS if it's synced. Just look for the IP address the RBS gets from the RBR on the RBRs web page under connected devices. Input this IP address in to the web browser. Log in is the same as the RBRs log in when you see this.
Thank you for the recommendations (everyone).
I am still unable to update FW on RBR, it must be a MELON.
I have tried this method (update via PC/RBS) and was able to update the FW on the RBS. I still cannot update the FW on the RBR.
I have now backhauled my RBS to the RBR, downgraded them to the FW version on the RBR. Everything works!!!!! YEah.
With this FW version on the RBR there is no option to stop auto updates. BOOOOO
I am not tech enough to stop the auto updates but still researching.
anyway, so disappointed with NG. THis will be the last system I will ever own given the FW issues I have read.
IF anyone has advice to walk a novice through steps of preventing auto updates via the router, I would be very appreciative.
THanks all and Merry Christmas.
