NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Danielsoh
Jul 31, 2021Aspirant
RBR750 Firmware Update v4.6.3.7 disconnects my ISP
This morning I woke to find that my internet was down. On checking I saw that the ORBI router was flashing magenta and not connecting to my ISP. I thought my ISP was down until I plugged in the old ...
- Jul 31, 2021
Ah, gald you found the problem. Ya some new FW can cause some user configurations problems.
Glad it's working now. Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
MH135
Aug 13, 2021Tutor
V4.6.3.7 is the WORSE UPDATE EVER! Lowered my bandwidth for every device between 12-18 mbps. Called Comcast and they said nothing is wrong on their end. I cabled my laptop to do a speed test and sure enough, I got my 600+mbps but wifi, nope. I tried to rollback the firmware to the previous V3 but the satellite freezes at 99% and the router does not give you a "YES" button to proceed with the manual update.
I have tried resetting my Orbi RBR 750 and have nothing but the same issues. We need a fix ASAP!
I have tried resetting my Orbi RBR 750 and have nothing but the same issues. We need a fix ASAP!
FURRYe38
Aug 13, 2021Guru - Experienced User
Was this speed test result thru the RBRs Speed test app or external speed test app?
MH135 wrote:
V4.6.3.7 is the WORSE UPDATE EVER! Lowered my bandwidth for every device between 12-18 mbps. Called Comcast and they said nothing is wrong on their end. I cabled my laptop to do a speed test and sure enough, I got my 600+mbps but wifi, nope. I tried to rollback the firmware to the previous V3 but the satellite freezes at 99% and the router does not give you a "YES" button to proceed with the manual update.
I have tried resetting my Orbi RBR 750 and have nothing but the same issues. We need a fix ASAP!