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RBR750 Firmware Update v4.6.3.7 disconnects my ISP
This morning I woke to find that my internet was down. On checking I saw that the ORBI router was flashing magenta and not connecting to my ISP. I thought my ISP was down until I plugged in the old ...
Ah, gald you found the problem. Ya some new FW can cause some user configurations problems.
Glad it's working now. Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
Was this speed test result thru the RBRs Speed test app or external speed test app?
MH135 wrote:
V4.6.3.7 is the WORSE UPDATE EVER! Lowered my bandwidth for every device between 12-18 mbps. Called Comcast and they said nothing is wrong on their end. I cabled my laptop to do a speed test and sure enough, I got my 600+mbps but wifi, nope. I tried to rollback the firmware to the previous V3 but the satellite freezes at 99% and the router does not give you a "YES" button to proceed with the manual update.
I have tried resetting my Orbi RBR 750 and have nothing but the same issues. We need a fix ASAP!
FURRYe38 wrote:Was this speed test result thru the RBRs Speed test app or external speed test app?
MH135 wrote:
V4.6.3.7 is the WORSE UPDATE EVER! Lowered my bandwidth for every device between 12-18 mbps. Called Comcast and they said nothing is wrong on their end. I cabled my laptop to do a speed test and sure enough, I got my 600+mbps but wifi, nope. I tried to rollback the firmware to the previous V3 but the satellite freezes at 99% and the router does not give you a "YES" button to proceed with the manual update.
I have tried resetting my Orbi RBR 750 and have nothing but the same issues. We need a fix ASAP!
Yes, the speed test ...
But IIUC the last few posts imply the slow down is via WiFi.
I'm pretty sure that same problem exists with the v3 firmware too, it's just not as bad.
I don't have a clear picture of how many of my devices are affected by this in v3 but this does sound like what I have seen.
Two of my devices are definitely affected, where the sync rate drops to less that 10mbps.
It also ins't clear to me if the Orbi app sync rate is inaccurrate either because I have seen significant thoughput problems and at other times not so much and the sync rate increases shortly after.
Assuming there is some mechanism for variable bit rate on demand with AX, at the very least there is a problem with it, probably more so with v4.
I
raven_au wrote:Two of my devices are definitely affected, where the sync rate drops to less that 10mbps.
It also ins't clear to me if the Orbi app sync rate is inaccurrate either because I have seen significant thoughput problems and at other times not so much and the sync rate increases shortly after.
Assuming there is some mechanism for variable bit rate on demand with AX, at the very least there is a problem with it, probably more so with v4.
I should also add that the devices I see like this are in fairly poor wireless locations, obstacles like brick walls etc.
Other devies seem fine so far.
Try wired Speed test with a PC and Ooklas installable speed test app.
The RBRs speed test is giving false speed results.